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Success Story:
Mattheis gastronomy & Event GmbH

Wie Roman Mattheis von der Mattheis Gastronomie & Event GmbH mithilfe der sizzly Catering Cloud die Prozesse zwischen dem Warenwirtschaftssystem und seinen Kunden digitalisiert

Digital efficiency for regional quality

sizzly sets new standards: networking caterers, merchandise management systems & end customers

© Jap Photography

Die Mattheis Gastronomie & Event GmbH ist ein Familienunternehmen mit Geschichte – und Zukunft. Der Gastronomie- und Beherbergungsbetrieb mit Sitz in Blaubeuren auf der Schwäbischen Alb steht seit über 160 Jahren für Qualität, Regionalität und Nachhaltigkeit. In fünfter Generation geführt, verbindet das Unternehmen traditionelle Gastfreundschaft mit modernem Unternehmergeist. Tag für Tag produziert der Caterer über 4.000 frisch gekochte Mahlzeiten. Bei dieser Größenordnung wird klar: Nur mit einem zuverlässigen digitalen Bestell- und Abrechnungssystem lassen sich Mengen, Sonderwünsche und Änderungen wirtschaftlich bewältigen. Hier kommt sizzly ins Spiel – und macht aus einem analogen Kraftakt einen digitalen Flow.

logo Mattheis gastronomy Event GmbH

Mattheis gastronomy Event GmbH

  • ~50 employees
  • ~100 customers
  • Catering, communal catering, restaurant, hotel, location
Learn more

Customer testimonial

Roman Mattheis reports on what has changed since the pilot phase and the introduction to the first customers:

Die Herausforderung:

Complex ordering processes with increasing volumes

The following facilities are supplied with lunch meals:

Coordinating these orders posed major challenges for the team: manual processes, error-prone agreements, last-minute changes and cancellations - and an old ordering system that no longer met these requirements.

Die Lösung

Digitale Prozesse mit der sizzly Catering App - intuitiv, leistungsstark, anpassbar

With sizzly , a platform solution was found that is precisely tailored to the needs of the catering sector - flexible, user-friendly and fully integrable into the existing system landscape. Thanks to sizzly , group orderers - such as secretariats - can order conveniently via app and receive a clear weekly view in which the number of meals per day can be entered cumulatively. Billing is error-free, communication effort is reduced to a minimum and everyone involved benefits from a clear, fast and simple system.

Integration into the merchandise management system

Thanks to the direct connection to the ROP merchandise management system, all information (articles and order data) can be automatically synchronized between sizzly and the merchandise management system. Duplicate data maintenance is completely eliminated.

Digital weekly meal plan

By integrating sizzly with the ROP merchandise management system, the weekly meal plan and all item information (price, allergens, etc.) is automatically transferred to sizzly . The caterer thus has the advantage of only having to update the articles in the familiar system and not in two places.

Individual weekly view for group orders

Nursery/kindergarten managers, secretaries, home managers etc. can enter quantities on a daily basis and conveniently manage bulk orders. Cancellations can also be entered directly in the weekly overview, without the need for time-consuming article searches.

Real-time synchronization

Orders, cancellations and changes flow automatically back into ROP - error-free communication guaranteed.

Digital billing & subsidy management

sizzly also supports the requirements of public institutions and facilitates the processing of education and participation funds.

Web application

With the web application, access is possible at any time from anywhere & is independent of business hours, work location & equipment.

screenshot of sizzly ordering app showing weekly menu overview

Integration of sizzly with ROP

Interface for seamless processes

Managing Director Roman Mattheis became aware of the sizzly ordering and payment platform via the existing ROP merchandise management system. As a pilot customer, he contributed valuable insights from his many years of experience as a caterer to the development of the interface.

Together, they developed a smart interface that now automates a large number of processes:

  • Menus created in ROP are transferred directly to sizzly - without duplicate data maintenance.
  • Orders flow back to ROP in real time - for maximum transparency.
  • Cancellations and changes to orders, e.g. in the event of illness, can be made directly by the customer in the app - without morning phone waves or email chaos.

All other operational processes - from item management and recipes to production planning - are still managed in the ROP merchandise management system. The direct connection to sizzly has created an end-to-end digital infrastructure that avoids media disruptions and saves valuable time - a real example of smart system integration in the catering sector.

Learn more about ROP

© Jap Photography

Integration with the merchandise management system

What data is synchronized between sizzly and ROP?

"Without a digital system like sizzly , the current order volume would no longer be economically viable. In the past, we would have needed four to five additional employees just for ordering and change processes - and only at peak times. Every day, we had to take numerous telephone reorders, which took up a lot of time and concentration. With sizzly , we have not only digitized our processes, but also noticeably improved them. The app adapts flexibly to our day-to-day business - not the other way around. Our employees are relieved, our customers are happier and we can concentrate again on what we do best: fresh, top-quality food."
Roman Mattheis
Managing Director, Mattheis gastronomy Event GmbH

Die Vorteile für DIE Mattheis Gastronomie & Event GmbH

through the introduction of the canteen solution

Mit sizzly hat die Mattheis Gastronomie & Event GmbH nicht nur einen digitalen Partner gefunden, sondern ein System, das mitwächst, sich anpasst und echten Mehrwert bietet. In Verbindung mit ROP, dem Mehrweg-System von Rieber und einer klaren Nachhaltigkeitsstrategie ist der Cateringbetrieb von Mattheis heute ein Paradebeispiel dafür, wie Digitalisierung in der Gastronomie funktionieren und begeistern kann.

A one-stop solution with a single point of contact

Hohe, langfristige
Kundenzufriedenheit

Networked processes &
integrations

High time savings & effort
reduction for both caterers and customers

No administrative IT work (servers, licenses) for either caterers or customers

Zeitgemäße Bestelloption durch
Webapplikation für die Kunden & Endnutzer

Important success factors

for a successful project launch & the introduction of the sizzly app

Durch diese nachfolgenden Faktoren wurde die Einführung der sizzly App bei der Mattheis Gastronomie & Event GmbH und deren Kunden ein voller Erfolg. Wir bedanken uns für die vertrauensvolle Zusammenarbeit und freuen uns bereits heute auf weitere zukünftige Innovationen, die wir gemeinsam entwickeln werden!

Acceptance & interest from the customer's management, ideally a responsible person

Creating acceptance through smooth processes and the improvement of previous difficulties

Intensive support & communication during the introduction of the system for all parties involved

Are you interested?

Die Mattheis Gastronomie & Event GmbH zeigt eindrucksvoll, wie ein traditionsreicher Betrieb die Digitalisierung aktiv mitgestaltet. Mit sizzly wurde nicht nur der Alltag spürbar vereinfacht, sondern auch ein starkes Zeichen für nachhaltige Innovation in der Gemeinschaftsverpflegung gesetzt.

Bist auch Du bereit, die Bestell- und Bezahlprozesse in deinem Unternehmen zu revolutionieren?
Vereinbare jetzt einen Demotermin und entdecke die Vorteile der sizzly Catering Cloud!

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