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Success Story:
Mattheis gastronomy & Event GmbH

How Roman Mattheis of Mattheis gastronomy Event GmbH is using the sizzly Catering Cloud to digitizeCatering Cloud processes between the inventory management system and his customers

Digital efficiency for regional quality

sizzly sets new standards: networking caterers, merchandise management systems & end customers

© Jap Photography

Mattheis gastronomy Event GmbH is a family-owned business with a rich history—and a bright future. Based in Blaubeuren in the Swabian Alb, this gastronomy and hospitality company has stood for quality, regional focus, and sustainability for over 160 years. Now in its fifth generation of leadership, the company combines traditional hospitality with a modern entrepreneurial spirit. Day after day, the caterer produces over 4,000 freshly cooked meals. With volumes of this magnitude, it’s clear that only a reliable digital ordering and billing system can efficiently manage quantities, special requests, and changes. This is where sizzly comes sizzly —turning an analog Herculean task into a seamless digital workflow.

logo Mattheis gastronomy Event GmbH

Mattheis gastronomy Event GmbH

  • ~50 employees
  • ~100 customers
  • Catering, communal catering, restaurant, hotel, location
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Customer testimonial

Roman Mattheis reports on what has changed since the pilot phase and the introduction to the first customers:

The challenge:

Complex ordering processes with increasing volumes

The following facilities are supplied with lunch meals:

Coordinating these orders posed major challenges for the team: manual processes, error-prone agreements, last-minute changes and cancellations - and an old ordering system that no longer met these requirements.

The Solution

Digital Workflows with the sizzly catering app intuitive, powerful, and customizable

With sizzly , a platform solution was found that is precisely tailored to the needs of the catering sector - flexible, user-friendly and fully integrable into the existing system landscape. Thanks to sizzly , group orderers - such as secretariats - can order conveniently via app and receive a clear weekly view in which the number of meals per day can be entered cumulatively. Billing is error-free, communication effort is reduced to a minimum and everyone involved benefits from a clear, fast and simple system.

Integration into the merchandise management system

Thanks to the direct connection to the ROP merchandise management system, all information (articles and order data) can be automatically synchronized between sizzly and the merchandise management system. Duplicate data maintenance is completely eliminated.

Digital weekly meal plan

By integrating sizzly with the ROP merchandise management system, the weekly meal plan and all item information (price, allergens, etc.) is automatically transferred to sizzly . The caterer thus has the advantage of only having to update the articles in the familiar system and not in two places.

Individual weekly view for group orders

Nursery/kindergarten managers, secretaries, home managers etc. can enter quantities on a daily basis and conveniently manage bulk orders. Cancellations can also be entered directly in the weekly overview, without the need for time-consuming article searches.

Real-time synchronization

Orders, cancellations and changes flow automatically back into ROP - error-free communication guaranteed.

Digital billing & subsidy management

sizzly also supports the requirements of public institutions and facilitates the processing of education and participation funds.

Web application

With the web application, access is possible at any time from anywhere & is independent of business hours, work location & equipment.

Device Frame Inhalt

Integration of sizzly with ROP

Interface for seamless processes

Managing Director Roman Mattheis became aware of the sizzly ordering and payment platform via the existing ROP merchandise management system. As a pilot customer, he contributed valuable insights from his many years of experience as a caterer to the development of the interface.

Together, they developed a smart interface that now automates a large number of processes:

  • Menus created in ROP are transferred directly to sizzly - without duplicate data maintenance.
  • Orders flow back to ROP in real time - for maximum transparency.
  • Cancellations and changes to orders, e.g. in the event of illness, can be made directly by the customer in the app - without morning phone waves or email chaos.

All other operational processes - from item management and recipes to production planning - are still managed in the ROP merchandise management system. The direct connection to sizzly has created an end-to-end digital infrastructure that avoids media disruptions and saves valuable time - a real example of smart system integration in the catering sector.

Learn more about ROP

© Jap Photography

Integration with the merchandise management system

What data is synchronized between sizzly and ROP?

"Without a digital system like sizzly , the current order volume would no longer be economically viable. In the past, we would have needed four to five additional employees just for ordering and change processes - and only at peak times. Every day, we had to take numerous telephone reorders, which took up a lot of time and concentration. With sizzly , we have not only digitized our processes, but also noticeably improved them. The app adapts flexibly to our day-to-day business - not the other way around. Our employees are relieved, our customers are happier and we can concentrate again on what we do best: fresh, top-quality food."
Roman Mattheis
Managing Director, Mattheis gastronomy Event GmbH

The Benefits for DIE Mattheis gastronomy Event GmbH

through the introduction of the canteen solution

With sizzly , Mattheis gastronomy Event GmbH sizzly not only partner a digital partner , but also a system that grows with the business, adapts to its needs, and offers real added value. Combined with ROP, Rieber’s reusable system, and a clear sustainability strategy, Mattheis’s catering business is now a prime example of how digitalization can gastronomy and inspire in the gastronomy .

A one-stop solution with a single point of contact
Hohe, langfristige
Kundenzufriedenheit

Networked processes &
integrations

High time savings & effort
reduction for both caterers and customers

No administrative IT work (servers, licenses) for either caterers or customers

A modern ordering option via the
web application for customers and end users

Important success factors

for a successful project launch & the introduction of the sizzly app

Thanks to the following factors, the launch of the sizzly at Mattheis gastronomy Event GmbH and among its customers was a complete success. We would like to express our gratitude for the trusting collaboration and are already looking forward to future innovations that we will develop together!

Acceptance & interest from the customer's management, ideally a responsible person

Creating acceptance through smooth processes and the improvement of previous difficulties

Intensive support & communication during the introduction of the system for all parties involved

Are you interested?

Die Mattheis Gastronomie & Event GmbH zeigt eindrucksvoll, wie ein traditionsreicher Betrieb die Digitalisierung aktiv mitgestaltet. Mit sizzly wurde nicht nur der Alltag spürbar vereinfacht, sondern auch ein starkes Zeichen für nachhaltige Innovation in der Gemeinschaftsverpflegung gesetzt.

Bist auch Du bereit, die Bestell- und Bezahlprozesse in deinem Unternehmen zu revolutionieren?
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