Success Story:
Bott

How Bott GmbH & Co. KG digitizes all gastronomic ordering, payment and billing processes with the help of the sizzly platform

Bott digitizes the gastronomic processes

mit der sizzly Catering Cloud

In September 2024, Bott introduced the mobile ordering and payment platform sizzly to digitize the catering ordering, payment and billing processes for its employees in all four plants. The result? Significant time savings, greater transparency and happier employees - a complete success for bott!

logo bott

Bott GmbH & Co. KG

Initial situation:

High manual effort and non-transparent processes

Before the introduction of sizzly , the ordering and payroll processes at bott were very paper-based and time-consuming. In total, the HR department invested up to 5 working hours per month in accounting - without the additional processing time for queries.

Orders in paper form

Handwritten order lists had to be submitted to official collection points in the respective factories and buildings by a certain deadline.

Evaluation of orders

The canteen staff collected the individual order lists from the collection points after the deadline and evaluated them to create an overall order for the respective location.

Forwarding orders to the caterer

All orders could now be sent to the caterer by the canteen staff.

Entry of purchases in new lists

Collected orders and spontaneous purchases, such as drinks, were recorded in the canteen in new lists for each employee.

The problem: there was no comparison of whether orders and collections matched.

Preparation of monthly statement

Based on the purchase lists from the canteens, the HR department prepared the monthly statement for each employee for payroll accounting.

Large number of queries

Due to a lack of overview, there were many queries from employees regarding payroll accounting to the HR department.

The solution:

Digitale Prozesse mit der sizzly Ordering App

The entire process was digitized with the introduction of sizzly :

Digital orders

Employees order their meals directly via the app, with allergens, prices and allowances visible at all times. The weekly meal plan of various stores is available digitally.

Overview of orders

Employees have an overview of all orders placed and can manage their orders themselves and cancel them in the event of illness.

Automated billing

Billing now only takes around 20 minutes per month for all plants - queries and complaints are a thing of the past.

The advantages for Bott

The introduction of the canteen solution

High time savings & new focus on core activities for canteen staff

Enormous acceleration of payroll processes for the HR department

High transparency & overview, both for bott and for employees

An ordering app, both for the caterer and for collective orders from external restaurants/bakeries

Interface to caterer enables automated transmission of articles & orders

Expansion of the food offering for employees through simple, digital store & item management

A solution that works for both internal and external employees

Reduction of food waste and paper consumption

One contact person for all questions & fast support at all times

Customer testimonial

bott reports on what has changed in the company since its introduction:

"With sizzly , we save our canteen staff at each point of sale around two hours a day, which used to be spent processing and evaluating pre-orders. The monthly billing run has been reduced from eight hours to 20 minutes, and there are no more queries or complaints about billed services, as all employees can view all purchases at any time via the sizzly app."
Karin Gray
Personnel Officer at Bott GmbH & Co. KG
"With sizzly , we have found a digital all-in-one solution for digital meal ordering in our company that works for both our internal and external employees. The integration of payroll accounting and our subsidy structure has saved us a considerable amount of time, as payroll accounting for each employee is now completed in just a few clicks instead of a few days. The employees have been extremely positive about the new app and sizzly has always been quick and helpful to contact. We look forward to continuing our journey together!"
Jan Willem Jongert
Spokesman of the Management Board / CEO at Bott GmbH & Co. KG

Die Apps der sizzly Catering Cloud

SHFM bietet seinen Kunden alle Bausteine der sizzly Catering Cloud mit vollem Funktionsumfang an

bott nutzt alle drei Apps der sizzly Catering Cloud und schöpft damit den vollen Funktionsumfang aus. 

  • ORDERING APP: In dieser App bestellen und bezahlen die Mitarbeitenden und verwalten ihre Bestellungen
  • CATERING APP: In dieser App wird das Angebot verwaltet & Bestellungen in der Kantine abgeschlossen
  • BACKOFFICE APP: In dieser App werden die Nutzeraccounts der Mitarbeitenden/Schüler von der Personalabteilung / dem Sekretariat verwaltet

Features of the ordering app

bott uses the sizzly platform for all gastronomic ordering, payment and billing processes in the company, including:

Digital pre-order

von Frühstück und Mittagessen über die sizzly Ordering App, sowohl für Warenangebote des Contract Caterers als auch vom Unternehmen selbst erstellte Warenangebote an allen 8 Verkaufsstellen

Cloud POS system

for the receipt of all transactions, optionally with digital creation of hospitality receipts

NFC chips/badges

are integrated and can be used to collect orders and pay for impulse purchases

screenshot of sizzly ordering app showing different shops of bott
Payment/billing

via integrated payroll deduction for internal employees and via in-app credit system for external employees

Grant structure

Individual subsidization of the range of goods, depending on user roles and article types

Integration WWS Caterer

Employee orders are automatically transmitted to the caterer's integrated merchandise management system.

Features of the catering app

Simple management of offers & meal plans

Screenshot of sizzly catering app POS feature
Menu plan of the caterer

The weekly meal plan including all item information is synchronized directly from the ERP system into the sizzly app

Management of articles & offer

The articles from other external stores, such as a supplying bakery, as well as their prices and availability are easily created and managed in the Canteen App.

Issue & finalize orders

By scanning the employee chip, the canteen staff can open the current day's order, issue the items ordered and complete the order.

POS module

With the cash register module, spontaneous purchases can be made in the canteen.

Features of the backoffice app

Die Backoffice App ermöglicht die eigenständige Verwaltung von Mitarbeitenden und Bestellungen:

Employee management

The HR department can create new users, manage them or simply remove them. User roles can also be assigned, for example for mapping grant structures.

Linking with NFC employee chips

NFC-Mitarbeiterchips können über ihre ID in der Backoffice App mit Usern verknüpft werden.

Evaluations & data exports

Die Backoffice App stellt Auswertungen und Statistiken zu Bestellungen und Transaktionen zum Export zur Verfügung.

Support

Die Personalabteilung hat in der Backoffice App eine Übersicht über Bestellungen, Transaktionen, Guthaben, Rechnungen und User. So kann auch unternehmensinterner Support gewährleistet werden.

screenshot of sizzly backoffice app

Self-order terminal (SOT)

Access for all employees

Self-order terminals are also available for employees who do not work on a computer at bott, for example in production. Employees can use the wall-mounted tablets to log in to the sizzly app with their employee ID cards and place or manage orders. This gives every employee access to the app, regardless of whether they choose to use it on their private devices.

Important success factors

for a successful project launch & the introduction of the sizzly app

These following factors made the introduction of the sizzly app at bott a complete success. Thanks to clear, successful communication and committed managers within the company who oversaw the introduction of the sizzly app, bott was able to provide enormous support for a smooth introduction, as employees also need a contact person within the company itself, in addition to sizzly support. We would therefore like to take this opportunity to thank bott for the great cooperation. 

A contact person in the company for driving the project forward & internal company support

Product training in the company at the beginning, both for the administration and the canteen staff

Intensive support from contact persons during the introduction of the system for all employees

Are you interested?

Mit sizzly hat bott nicht nur interne Prozesse optimiert, sondern auch die Zufriedenheit der Mitarbeitenden und des Kantinenpersonals gesteigert. bott zeigt eindrucksvoll, wie Digitalisierung die Arbeitswelt verbessern kann – und das in nur wenigen Wochen.

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