Digital transformation in catering: why it is crucial
The catering industry is changing, and digital technologies are playing an increasingly important role. Caterers who rely on innovative digital canteen solutions secure decisive competitive advantages. The sizzly canteen app transforms traditional catering service providers into holistic service providers for companies, schools and care facilities. It combines ordering, payment and serving systems in a single platform. But what specific benefits does the digital transformation through the sizzly app offer? And how can caterers expand their market power?
Caterer as a complete package: food offer plus digital ordering software
The sizzly canteen app enables caterers to expand their traditional offering and position themselves as digital service providers. In addition to food and beverages, they provide a state-of-the-art ordering system that optimizes ordering, payment and serving processes. This means that the billing structure is no longer left to the organizations, allowing them to benefit from a flexible overall solution that not only simplifies operations but also increases customer satisfaction.
sizzly can be easily integrated into an existing system landscape via interfaces, thus closing the (communication) gaps between different systems:
- Connection to cash register and merchandise management systems
- Integration in payroll accounting and bookkeeping software
- Compatibility with NFC cards, vending machines and terminals
- No need to replace existing software and hardware
Comprehensive service: from ordering to payment
Until now, the ordering and payment process in communal catering was often cumbersome and associated with manual processes - from printed weekly meal plans and rigid PDF files on the intranet to cumbersome billing via lists. There was no complete digital solution, which was a challenge for both caterers and their customers. With sizzly , this has changed fundamentally: caterers can now offer a modern ordering and payment system that digitally maps the entire process from food selection to billing. As a result, not only do the organizations benefit from greater convenience and flexibility - caterers themselves also increase their efficiency and attractiveness as a service provider.
The sizzly catering software offers an all-round digital experience:
- View offer/menu digitally
- Online ordering via the web app
- Flexible payment methods such as in-app credit, digital payment options or payroll accounting
- Automated food serving via QR code or NFC technology
The web app function of the sizzly platform ensures that the ordering system can be used on all devices and in any browser, regardless of the platform. This means maximum flexibility for companies and facilities that do not need to install any additional software. This simple and barrier-free use makes it even more attractive for companies, schools and care facilities to choose a caterer that works with sizzly .
Digital payment methods: for more convenience and efficiency
Until now, the billing process was often entirely the responsibility of the organizations, for example when it came to paying for employee lunches. Caterers were previously unable to offer a solution for this. With sizzly , caterers can now offer a complete solution that goes beyond the process of simply ordering and delivering meals. A key advantage of the sizzly canteen app is the integration of digital payment methods. Customers pay conveniently by:
- In-app credit
- NFC-enabled employee or student ID cards
- Payroll accounting
- Digital means of payment
This flexibility reduces waiting times, speeds up the ordering process and increases customer satisfaction. Companies benefit from this as the administrative effort is minimized and the use of canteen services is increased. The option of integrating subsidy logic directly into the app also ensures that different user groups, such as employees with meal allowances, can be taken into account individually. This creates flexible and transparent pricing.
The sizzly canteen app enables the integration of NFC ID cards so that employee or student ID cards can be used directly as a means of payment. This reduces waiting times and makes the ordering process even more convenient for end customers. This option also offers a secure, child-friendly payment method for schoolchildren in particular. Existing NFC ID cards can be easily integrated into sizzly so that no new purchase is necessary. If no NFC-enabled ID cards are available, sizzly provides individually branded transponders.
Purchase decision: faster for digital solutions
Overall, the sizzly Catering Cloud enables caterers to position themselves on the market as a holistic solution, thereby creating a clear competitive advantage. The sizzly platform not only offers solutions for individual sectors, but also manages to digitally connect all three players - caterer, organization and end customer. Other ordering systems on the market often have a clear industry focus; for example, there are ordering apps that are specifically developed for use in schools and kindergartens and can only map this use case. In contrast, the sizzly platform offers the necessary flexibility to configure the ordering system individually so that it can be used smoothly in a wide range of industries.
More and more organizations prefer caterers with a digital ordering and billing solution. Manual ordering, long administrative processes and complicated invoicing cost companies valuable resources. The sizzly app offers an efficient alternative that optimizes the entire process:
- Automated ordering and billing processes
- Individual and collective orders
- Reduction of administrative expenses
- Minimization of the communication effort
- Digital changes/cancellations within the deadline
- Real-time insight into orders
- Transmission of orders to the merchandise management system
The time saved by an ordering app makes the decision-making process much easier for potential customers. This is because sizzly not only simplifies the caterer's processes, but also solves problems and bottlenecks on site in the organizations. If you want to position yourself as a future-proof caterer, you should rely on an innovative canteen app and catering ordering software to dominate the market in the long term.
Competitive advantage: in public tenders
A key advantage for catering companies is the ability to offer a comprehensive overall solution that not only includes high-quality food, but also integrates modern digital ordering software. This aspect is playing an increasingly important role in public tenders, for example from local authorities, schools or other public institutions. Many traditional caterers are reaching their limits here, as they are often only able to deliver food, but cannot provide a complete, digitally networked system solution.
This is exactly where the sizzly canteen app comes in, offering an innovative solution that simplifies and digitalizes the entire ordering process. The combination of first-class catering and user-friendly software provides clients with a well thought-out and efficient overall solution from a single source. This gives caterers who work with sizzly a considerable competitive advantage, as their offering clearly sets them apart from conventional caterers and significantly increases their chances of winning tenders.
Success story: Schwäbisch Hall Facility Management GmbH relies on sizzly Catering Cloud
Schwäbisch Hall Facility Management GmbH (SHFM) uses sizzly to digitalize the processes between its own systems and its customers and offers an innovative canteen solution for companies, organizations, schools and daycare centers. For over three years, sizzly has been SHFM's partner for ordering and paying in canteens, and the solution has been used by various SHFM customers. The result? A system that seamlessly and digitally connects all stakeholders - caterers, customers and end users. What has struck SHFM the most since then? As a complete solution, you get a completely different response in sales talks and noticeably increase your own chances in public tenders.
"We see ourselves as a solution provider and always want to respond to the wishes and requirements of our customers. Until now, however, there was no satisfactory solution for orders and output. sizzly has implemented this perfectly, because together with sizzly we are a complete solution for all customer groups. The possibilities that we can offer our customers with the digital platform give us a huge USP on the market compared to competing caterers." - Raphael Bartz, Head of Sales & Marketing at Schwäbisch Hall Facility Management GmbH
Schwäbisch Hall Facility Management GmbH
- ~500 employees
- Catering, facility management, document services
Conclusion: sizzly as a future solution for caterers
Digitalization does not stop at the catering industry. With the sizzly canteen app, caterers can not only increase their efficiency, but also secure a decisive competitive advantage. Those who offer an integrated canteen app, a catering ordering system and a digital payment option are preferred by organizations and municipal institutions and clearly stand out from the competition.
As a holistic service provider including an ordering and payment system, a caterer not only offers added value for organizations and companies, but also strengthens customer loyalty: As the canteen app is seamlessly integrated into existing, internal processes such as payroll accounting or with NFC badges and is therefore firmly anchored in the process and system landscape, switching to another solution involves considerable effort. The introduction of such a platform solution therefore ensures a sustainable, long-term partnership between caterer and customer.
Now is the right time for caterers to rely on a modern ordering app like sizzly and conquer the market in the long term.